Write to the bureau

Contact

The inbox is lemcevoy@gmail.com. That is the only address we monitor for this site.

Useful to put in the email

• The page URL, if something is wrong.
• The date you saw the operator’s terms, if they have moved on from ours.
• No passwords, no scans of ID, no card numbers — we are not the casino’s support desk.

What we cannot do

We cannot unlock an account, speed a withdrawal, or reverse a bet. Write to the operator named on your account, and if you need help with gambling itself use GamCare or the helpline on 0808 8020 133.

18+ only. UKGC-licensed destinations only.